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FREE DELIVERY

WE ARE PROUD TO OFFER FREE DELIVERY IN THE AUSTRALIA. FOR CUSTOMERS OUTSIDE OF THE AUSTRALIA, WE APPLY A SMALL CHARGE AND EMPLOY FEDEX TO DISPATCH THE GOODS DIRECTLY TO YOUR DOOR, ALL WITH COMPREHENSIVE INSURANCE THAT KEEPS YOUR PURCHASE SAFE IN TRANSIT.

01

DELIVERY TIME

Estimated timescales are specified when you place your order. Timescales for all the stock items would be 1-2 days, whereas all the other products would take approximately 2-3 Weeks.

The delivery time is mentioned on the product details page and it will also vary depending upon the variation you choose.

02

NEED URGENT DELIVERY?

Our friendly staff is more than happy to help you find any item from our huge range of options. They'll even aim to ship your latest purchase immediately so that it arrives as soon as They'll even aim to ship your latest purchase immediately so that it arrives as soon as possible.

03

SHIPPING METHOD

We offer free shipping via Australia Post or TNT. The carrier depends upon the value of the products being shipped. Goods dispatched are fully insured.

04

INTERNATIONAL DELIVERY

All our international shipments are carried out via FedEx and is completely insured right up to your doorstep. All international buyers are responsible to bear the cost of the local custom duties, taxes and other import charges. Any delay in shipment caused due to non-fulfillment of such import obligations will be the sole responsibility of the buyer.

FREE RESIZING

Our Free Resizing Policy

At Abelini, we offer one complimentary resizing service within 60 days from the date of receiving the order, provided the ring is in unworn and pristine condition. Bespoke orders and engraved rings are exempt from resizing services.

Please be aware that once the ring has been resized, it cannot be returned for a refund or replacement.

Eligibility for Free Resizing

To qualify for our free resizing service:

- The order must be within 60 days after receiving it.
- The order should be in unworn and pristine condition.
- The order must not be engraved or a bespoke order.

How to Determine the Correct Ring Size

To ensure the correct size of your ring, you need to get your finger professionally measured rather than using an alternative ring size measurement such as plastic ring sizers or any other instrument.

- Visit a Local Jeweler: Visit any reputable local jeweler to have your ring size professionally measured. They have the expertise and tools to provide precise measurements tailored to your finger.
- Showroom Visit: Alternatively, you are welcome to visit our showroom where our staff can assist you in determining the correct ring size. Please schedule an appointment using the button below:

Book Appointment

Resizing Process Timeframe

The resizing process typically takes 7-8 working days to complete. If the size adjustment required is significant, additional time may be needed to ensure precise resizing. In cases where the current ring cannot be resized effectively, we may need to craft a new ring to meet your specifications.

Our commitment is to deliver exceptional craftsmanship and ensure your satisfaction with the resizing process. For further details or to discuss your resizing needs, please contact us.

Returning for Resizing

To initiate a resizing, please follow the instructions provided in the link below https://www.abelini.com.au/return-and-exchange

Second Resizing Considerations

Although we do not recommend multiple resizing due to concerns about feasibility and durability, please contact us if a second resizing is unavoidable. Our expert consultants will assess the feasibility and provide appropriate guidance. Please be aware that if resizing is not possible, there will be a cost for the replacement of the ring.

For further assistance or to schedule a resizing, please contact us.

60 DAYS RETURN

OUR PRIMARY GOAL AT ABELINI IS TO DELIVER THE HIGHEST STANDARDS OF CUSTOMER SERVICE AND SATISFACTION AT ALL TIMES. AFTER YOU PURCHASE FROM US, IF YOU ARE NOT COMPLETELY SATISFIED WITH ANY ITEM, WE WILL GLADLY OFFER YOU A FULL REFUND OR EXCHANGE WITHIN 60 DAYS FROM THE DATE OF DELIVERY OF YOUR ORDER.

01

RIGHT TO CANCEL

You have the right to cancel this contract within 60 days without giving any reason.

The cancellation period will expire after 60 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.

To exercise the right to cancel, you must inform us Abelini Ltd, , sales@abelini.com.au, phone number: +61 370762338 of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

02

EFFECT OF CANCELLATION

If you cancel this contract, we will reimburse to you all payments received from you. We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you. We will make the reimbursement without undue delay, and not later than

(a) 14 days after the day we receive back from you any goods supplied, or

(b) (if earlier) 14 days after the day you provide evidence that you have returned the goods, or

(c) if there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel this contract.

03

HOW TO EXCHANGE

We can offer you an exchange on your order based on the eligibility of your order as per our return policy. Simply follow the return process detailed above and we will contact you to place a replacement order once we have received the item and processed your request.

DIAMOND CERTIFICATE

Diamond certificates are specialist reports created by a dedicated team of diamond experts who are trained and qualified to grade all varieties of diamonds. You may have heard of these certificates referred to as quality documents or grading reports. These are all the same thing, the basis of which will be an impartial assessment by a qualified expert. They'll consider the clarity, colour, cut, carat weight, and a host of other characteristics whilst making their determination.

Once complete, the certificate will be an accurate record of the diamond's quality.

WHY ARE DIAMOND CERTIFICATES NECESSARY?

The purpose of the certificate is to give a thorough description of the diamond's quality so that it can be accurately valued. This ensures that buyers have the confidence that they're buying what they think they are.

DOES A DIAMOND CERTIFICATE ADD VALUE?

Whilst the value is ultimately determined by the quality of the stone, a certificate can help in two key ways:

It gives you the peace of mind that you're buying precisely what you think you are
It provides an invaluable description and record of your diamond, should you ever wish to sell it

WHY AREN'T ALL DIAMONDS CERTIFIED?

Diamond certification must be carried out by a gemological expert under strict laboratory conditions. This can incur a large cost on the part of the seller, and so only larger and more valuable diamonds are sent away for certification as a matter of routine. If every small stone was sent for certification then the impact on the prices available to customers and buyers would be significant in comparison to the value it adds. For bigger and higher-valued orders, GIA or IGI certificates are recommended.

As part of our ongoing efforts to make luxury your new everyday, we include certification as 'standard' at no extra cost. We're proud to give every customer the peace of mind they are looking for, free of charge. We also offer GIA or IGI certificates as an option except for lower carat sizes and clarity like "I1".

WHAT'S THE DIFFERENCE BETWEEN ABELINI CERTIFICATION AND OTHER CERTIFICATES?

At ABELINI, we employ exactly the same rigorous standards as the laboratories which specialize in certification. Our experts have studied gemological practices all of their working lives and are as skilled as they come.

GIA and IGI standards are highly regarded worldwide, and the certificates are recognised as among the very best in the diamond industry. GIA follows strict quality control procedures and uses state of the art instrumentation to ensure the highest possible grading standards.

Whilst smaller laboratories with less prestige may offer to grade diamonds for less money, they will most likely work to lower quality standards and lack some of the expertise needed to conduct a truly accurate certification.

WHY THERE IS A DIFFERENCE IN PRICE BETWEEN ABELINI AND OTHER LAB CERTIFICATES?

We specialize in using our local contacts all over the world to buy in bulk at the most affordable times by spotting unique opportunities in the market. This allows us to take advantage of seasonal variations and leverage the power of bulk buying. We then pass these on to you, our customers, in the form of low prices that include comprehensive certification as a standard.

The main reasons for variation in prices are Certification costs, the time it takes for certification, Certified Stone supply and availability and the economy of buying non-certified stones in bulk.

We think of it like this: If we want to make luxury your new everyday, then we need to show you exactly why our diamonds are of the highest quality that money can buy. The only way we can do that is by certifying every single precious stone that we work with in-house to ensure it meets our exacting standards. It doesn't matter how big or small they are, we believe that you deserve to know exactly what they're worth, and of how high a quality they are.

CAN I USE DIAMOND CERTIFICATES FOR INSURING MY JEWELLERY?

The certificate only contains the grading criteria so whilst it is an important indicator of the likely value should you wish to sell it, you will need to get it independently valued if you want to have its price formally agreed for the purposes of insurance.

At ABELINI, we offer a Free Valuation Certificate with every purchase in addition to a comprehensive diamond grading report. The valuation certificate clearly displays the RRP, the name and address of the buyer, and the date of purchase. This makes it the perfect proof of ownership to submit to any insurance company. Also included are photos of your specific piece, and a unique certificate number that can be used to trace your diamond's origins.

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LIFE TIME WARRANTY

In this Warranty:

We, us, or our means Abelini Pty Ltd. a company registered in England and Wales, with company registration number is 10863786. Our contact details are set out at the end of this warranty.

You, or your means the purchaser of Jewellery from us.

Jewellery means the jewellery supplied to you by us pursuant to the Terms and Conditions and which were purchased in the United Kingdom.

This warranty is attached to and forms part of the Terms and Conditions.

1 Warranty

1.1 We provide this Warranty to you in addition to any rights or remedies you have under the Australian Consumer Law or any other applicable law (Consumer Law Rights).

1.2 Subject to the terms of this Warranty and unless otherwise set out on our website or at the point of sale, if any Jewellery proves defective by reason of improper craftsmanship or materials, we will repair or replace the Jewellery or issue a full or partial refund to you with respect to any amount paid for the defective part (or all) of your Jewellery.

1.3 If any materials, parts or features required to facilitate any repair or replacement pursuant to clause 1.2 are unavailable or no longer in production, or your model of Jewellery is no longer available or in production, we will use our best endeavours to use appropriate equivalent materials, parts, features or model.

2 Making a valid warranty claim

2.1 To claim the benefit of this Warranty, you must:

(a) notify us by email as soon as you become aware that the Jewellery is defective and in any event, within 14 days of when you become aware that the Jewellery is defective with evidence of proof of purchase of your Jewellery from us and a description and photographs of the claimed defect;

(b) if we ask you to, you must return to return the Jewellery together with all packaging, accessories and documentation to the contact details set out below; and

(c) provide any other information reasonably required by us to assess your claim.

2.2 Where you return the Jewellery as part of a Warranty claim under this clause 2.1, you will need to cover any associated costs of returning the Jewellery to us and where we find the Jewellery are covered by this Warranty, we will refund any reasonable associated costs of you returning the Jewellery to us through Royal Mail. If you would prefer to send the Jewellery back to us via any other courier company, please contact us in advance with the proposed postage cost for approval.

3 When this warranty applies and when it does not

3.1 This Warranty does not cover any defect which is caused (or partly caused) or contributed to, by any:

(a) failure by you to care for the Jewellery in accordance with any care instructions provided by us or made available on our website;

(b) loss, damage, scratching, theft, act or omission, accident or negligence by you or any third party not engaged by us;

(c) exposure of your jewellery to perfumes, lotions, creams or water;

(d) use of your Jewellery otherwise than for any use specified by us;

(e) continued use of your Jewellery (where such use is not reasonable) after any defect in your Jewellery becomes apparent or would have become apparent to a reasonably prudent person;

(f) failure by you to notify us of any defect in your Jewellery within a reasonable period of time after you become aware of or ought to have reasonably become aware of the relevant defect;

(g) reasonable wear and tear of your Jewellery;

(h) act of God or force majeure event (including but not limited to war, riot, invasion, act of terrorism, contamination, earthquake, flood, fire, or other natural disaster, or any other event or circumstance beyond our reasonable control); or

(i) repair, replacement, maintenance, altering, engraving, dismantling or otherwise compromise of the Jewellery by you or any person other than us.

3.2 Additional Expenses: Any works or services requested by you to be performed by us (including any work or services that are additional to repairs carried out by us pursuant to clause 1.2 and deemed by us to not be covered under this Warranty may incur additional charges, which we will advise you of prior to commencing those additional work or services. We are under no obligation to perform any additional work or services that you may request.

4 General

4.1 Terms and Conditions prevail: This Warranty is subject to the Terms and Conditions and in the event of any inconsistency or ambiguity between this Warranty and the Terms and Conditions, the Terms and Conditions will prevail.

4.2 This Warranty is only valid and enforceable in the England and Wales and is governed by the laws of England and Wales.

4.3 No third party reliance: The benefit of this Warranty is for you only, and no other person or third party can rely on or make a claim under this Warranty.

4.4 No Assignment or transfer: This Warranty or the benefit under this Warranty cannot be assigned or transferred to any other person or third party.

4.5 Severance: If any provision of this Warranty is held to be void, invalid or illegal or unenforceable in any jurisdiction, that provision is to be read down as narrowly as necessary to allow it to be valid or enforceable, failing which, that provision (or part of that provision) will be severed from this Warranty without affecting the validity or enforceability of the remainder of that provision or the other provisions in this Agreement.

Contact us for further details:

Name: Abelini Pty Ltd. a company registered in England and Wales. Our company registration number is 10863786.

Phone number: +44 (0) 2038051270

Address:

Email address: sales@abelini.com.au

Abelini Ltd.

(which is a company registered in England and Wales)
Registered in England and Wales - 10863786
Managing Director: Nilesh Rakholia
Headquarters:
154 Abercorn Crescent
Harrow
HA20PU
United Kingdom
Telephone: +61 370762338
Email : sales@abelini.com.au

ETHICAL JEWELLERY

The Importance of Ethical Jewellery

We care about our pieces, we care about our customers, and we care about doing what we love in the right way. This means that not only are we responsible for making beautiful jewellery, but we also have a responsibility to educate and lead the rest of the industry.

It all starts with us investing time to source our materials in the right way. We never compromise on quality or purity, but we also have a responsibility to never compromise on welfare or ethics either.

The Conflict-Free Approach

Committing to be completely conflict-free in relation to our stones is central to everything we do. By committing to this, we’re not only guaranteeing that we only work with suppliers who adhere to this principle but we’re also promising to immediately sever ties with anyone we work with who contravenes this later on. We feel it’s the least we can do to help ensure we leave the world a better place than we found it in.

Our Standards: Making the World a Better Place

To explain more about how we’re working to leave the world a better place, we want to be explicit about the standards we follow.

Every diamond supplier that we partner with is fully committed to the World Diamond Council System of Warranties and has, at our insistence, provided us with the following assurances:

Every single diamond has been sold in accordance with the Best Practice Principles of the DTC
Not one single diamond or precious stone has been sold in contravention of UN resolutions Nos. 1173, 1176 and 1306
No stones are ever taken from rebel- controlled regions, or regions where their sale could be used to fund military activity or terrorism

Our Code of Conduct

Honesty: We love what we do and know that the only way to restore the reputation of the industry is by being scrupulously honest in everything we do
Transparency: We want to make shopping with us as simple as possible. This is why we are very clear about what we sell, and where it comes from.
Professional Standards: By adhering to the latest professional standards, and urging our colleagues to do the same, we’re proud to be leading the industry towards maintaining high professional standards.
Transparency: We want to make shopping with us as simple as possible. This is why we are very clear about what we sell, and where it comes from.
Professional Standards: By adhering to the latest professional standards, and urging our colleagues to do the same, we’re proud to be leading the industry towards maintaining high professional standards.

FAIR PRICE GUARANTEE

Fair Pricing

It's easy to lose sight of what value really means. If your opinion of value is like ours and is about getting more and paying less, then you're in the right place. By buying directly from manufacturers online, it can save half of high street jewellers. We don't do endless promotions and high- low pricing; we offer our lowest price permanently.

A Unique Approach

We pride ourselves on offering enduring quality at fair prices; shopping is just better that way, isn't it?

After we combine all these steps, you'll have our unique approach to luxury jewellery: enduring quality at fair everyday prices up to 70% less than on the High Street.

Value Chain

You'll notice that we buy directly from the manufacturer, which is the key to our unique combination of fair prices and exemplary quality. Here are just a few of the reasons why the Abelini approach is transforming the industry:

We can handpick all of our diamonds ourselves through our local buying offices. This not only removes the cost of the middlemen but also allows us to adhere to our exacting quality standards.
We have the experience and knowledge to buy in bulk strategically. When we discover something worthy of our standards, we buy it in bulk and leverage our buying power to negotiate a substantial discount.
We develop personal relationships with all of our suppliers, just like we do with our customers. This allows us to get first refusal on new shipments and negotiate fair prices for our customers.
We know the importance of lean operating costs. There are no unnecessary purchases and outlays, which is exactly what we need to create beautiful pieces at a fair price, pieces you'll treasure for a lifetime.

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ETHICAL JEWELLERY

The Importance of Ethical Jewellery

We care about our pieces, we care about our customers, and we care about doing what we love in the right way. This means that not only are we responsible for making beautiful jewellery, but we also have a responsibility to educate and lead the rest of the industry.

It all starts with us investing time to source our materials in the right way. We never compromise on quality or purity, but we also have a responsibility to never compromise on welfare or ethics either.

The Conflict-Free Approach

Committing to be completely conflict-free in relation to our stones is central to everything we do. By committing to this, we’re not only guaranteeing that we only work with suppliers who adhere to this principle but we’re also promising to immediately sever ties with anyone we work with who contravenes this later on. We feel it’s the least we can do to help ensure we leave the world a better place than we found it in.

Our Standards: Making the World a Better Place

To explain more about how we’re working to leave the world a better place, we want to be explicit about the standards we follow.

Every diamond supplier that we partner with is fully committed to the World Diamond Council System of Warranties and has, at our insistence, provided us with the following assurances:

Every single diamond has been sold in accordance with the Best Practice Principles of the DTC
Not one single diamond or precious stone has been sold in contravention of UN resolutions Nos. 1173, 1176 and 1306
No stones are ever taken from rebel- controlled regions, or regions where their sale could be used to fund military activity or terrorism

Our Code of Conduct

Honesty: We love what we do and know that the only way to restore the reputation of the industry is by being scrupulously honest in everything we do
Transparency: We want to make shopping with us as simple as possible. This is why we are very clear about what we sell, and where it comes from.
Professional Standards: By adhering to the latest professional standards, and urging our colleagues to do the same, we’re proud to be leading the industry towards maintaining high professional standards.
Transparency: We want to make shopping with us as simple as possible. This is why we are very clear about what we sell, and where it comes from.
Professional Standards: By adhering to the latest professional standards, and urging our colleagues to do the same, we’re proud to be leading the industry towards maintaining high professional standards.

FAIR PRICE GUARANTEE

Fair Pricing

It's easy to lose sight of what value really means. If your opinion of value is like ours and is about getting more and paying less, then you're in the right place. By buying directly from manufacturers online, it can save half of high street jewellers. We don't do endless promotions and high- low pricing; we offer our lowest price permanently.

A Unique Approach

We pride ourselves on offering enduring quality at fair prices; shopping is just better that way, isn't it?

After we combine all these steps, you'll have our unique approach to luxury jewellery: enduring quality at fair everyday prices up to 70% less than on the High Street.

Value Chain

You'll notice that we buy directly from the manufacturer, which is the key to our unique combination of fair prices and exemplary quality. Here are just a few of the reasons why the Abelini approach is transforming the industry:

We can handpick all of our diamonds ourselves through our local buying offices. This not only removes the cost of the middlemen but also allows us to adhere to our exacting quality standards.
We have the experience and knowledge to buy in bulk strategically. When we discover something worthy of our standards, we buy it in bulk and leverage our buying power to negotiate a substantial discount.
We develop personal relationships with all of our suppliers, just like we do with our customers. This allows us to get first refusal on new shipments and negotiate fair prices for our customers.
We know the importance of lean operating costs. There are no unnecessary purchases and outlays, which is exactly what we need to create beautiful pieces at a fair price, pieces you'll treasure for a lifetime.